Customer Care

OUR MISSION STATEMENT

"To help Customers lift Heavy Duty Vehicles in a safe and cost effective way, offering a market leading service."

SOMERSTOTALKARE have been established for over 30 years, we believe this is due to the fact we offer quality, reliable, professional products and service to our customers.
We believe that all of our staff have a responsibility to meet the needs and requirements of our customer to ensure we offer the best possible service.

From your initial contact with us, to receipt of your products and on-going maintenance, we aim to offer you a service to be proud of.
We have pride in our products, services and each other.

We welcome your opinions and suggestions so please share your views through any of the contact options.

CUSTOMER POSITIONING STATEMENT

"Working together to offer consistently professional, helpful and worthwhile service to all our customers"

Success Factors

  • Culture & Values
  • Accounts
  • Products
  • People
  • Service is EVERYONE'S job

Core Values

  • We work together
  • We are professional and friendly
  • We have pride in what we do
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Welcome to SOMERSTOTALKARE
Sales: 0121 585 2724
24hr service hotline: 0121 585 2727

Somers Totalkare Ltd. Unit 1, Coombs Wharf, Chancel Way, Halesowen, West Midlands B62 8PP England

Service – 0121 585 2727 • Parts – 0121 585 2726 • Sales – 0121 585 2724

Purchase Accounts – 0121 585 2711 • Credit Control – 0121 585 2703 • Fax – 0121 585 2725

Email: sales@stkare.co.uk

Somers Totalkare Ltd.
Unit 1, Coombs Wharf, Chancel Way, Halesowen, West Midlands B62 8PP